Product

One voice agent for your phone line, website and app.

Leseding hosts the speech, language and reasoning so your business doesn't have to build any of it. You configure what the agent knows and how it behaves.

Register Organization▶ Click to test demo
AI phone reception

Answer every call to your business line.

Forward your existing number, connect your own SIP trunk, or request a verified Botswana line.

  • Inbound calls answered 24/7 with an AI disclosure greeting
  • Caller chooses English or Setswana from a short menu
  • Business hours, holiday rules and fallback numbers
  • Outbound reminders only after compliance approval
Note

New Botswana numbers are activated after carrier and business verification. They are not issued instantly.

Phone line status

+267 390 1234
Forwarded business line → Mpho
Live
+267 71 234 567
Bring-your-own mobile number
Verification pending
New Botswana number
Requested · awaiting carrier
Requested

Website widget preview

Talk to Motse Retail

The microphone is used only while the call is active.

Web voice widget

A "Talk to us" button for your website.

Visitors speak straight from the browser. No phone call, no app download.

  • One line of embed code, restricted to your approved domains
  • Clear listening and speaking indicators, with a visible end-call button
  • The best first channel while a phone line is being approved
Mobile app voice API

Put the agent inside your own app.

Your backend requests a short-lived session token and your app starts a voice session. Your secret keys never leave your server.

Read the API overview 
// Your server
POST /v1/voice/sessions
Authorization: Bearer sk_live_••••
{ "agent_id": "ag_reception",
  "channel": "mobile",
  "language": "tn" }

// → { "session_id": "vs_8c2…",
//     "client_token": "ct_…",
//     "expires_in": 120 }
Setswana + English

Language-first, not translated afterwards.

Setswana is a first-class experience. Greetings, policies and pronunciation are reviewed by native speakers, and callers can switch language mid-call.

Pronunciation lists

Place names, brand names and abbreviations spoken correctly.

Code-switching

Follows callers who mix Setswana and English.

Quality gates

Languages ship to production only after benchmark tests.

Human escalation & reporting

Knows when to hand over.

When a caller asks for a person, or the agent can't confirm an answer, it transfers to your team or creates a callback ticket with the full context.

  • Warm or cold transfer with timeout and fallback
  • Callback tickets with transcript and reason
  • Daily summaries of outcomes, gaps and usage
Can I speak to someone about a refund?
Of course. Live support isn't available right now, so I'll ask the team to call you back.
Callback ticket CB-2284 created · Store team