Pay for the minutes your agent actually talks. Pilot prices are confirmed during onboarding.
For your first agent while you test.
Top up your wallet and pay per minute.
Platform fee plus usage, invoiced monthly.
Per-minute rates are set after we confirm carrier, speech and hosting costs for Botswana. We will never advertise "unlimited calls".
| Item | How it's measured | Shown as |
|---|---|---|
| Phone minutes | Per second from answer to hang-up | Estimated during the call, final on the invoice |
| Web & app voice minutes | Per second of active session | Estimated during the call, final on the invoice |
| Phone line | Monthly, per verified line | Fixed fee |
| Knowledge storage | Per GB stored | Monthly |
| Test calls | Clearly labelled; pilot test minutes included | Separate line item |
During the pilot, by bank transfer against a BWP invoice. Card and mobile-money top-ups are planned.
Yes. Set a monthly cap with alerts at 50%, 80% and 100%. New calls stop at the cap, and the agent tells callers how else to reach you.
Invoices show VAT separately where it applies.