Final texts are being prepared with legal counsel under Botswana's Data Protection Act. The outlines below show what each document will cover.
What we collect from businesses and callers and why, the lawful basis, how long we keep it, where it is processed (including providers outside Botswana), and how to request access, correction or deletion.
Account responsibilities, acceptable configuration, fees and billing in BWP, availability, suspension, and limitation of liability.
No unsolicited bulk calling or impersonation. No high-stakes medical, legal or financial decisions without human review. No collecting PINs or OTPs. Outbound calling needs a verified caller identity and approval.
Our role as processor of your callers' data, sub-processors (carrier, speech, reasoning and hosting providers), security measures, breach notification, and returning or deleting data when the contract ends.