The Future of Africa's AI Customer Support

Create enterprise AI voice agents that answer customer phone calls in Setswana and English, fully customize enquiry flows and handling, integrate with CRM platforms and escalate to human agents.

Inbound Calls AI AgentWeb Calls AI AgentCustom Chatbots

Talk to Leseding AI Customer Support, speak in Setswana or English and experience the full capabilities of the engine in action.

Leseding AI Agent
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The problem

Your customers call. Not every call gets answered.

Busy lines, after-hours calls and the same ten questions every day. Leseding answers the common ones, in the customer's own language, and passes the rest to your people with full context.

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Missed calls

Calls at lunch, after closing and on public holidays go to an agent that is always available.

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Repeated questions

Opening hours, delivery zones, prices and directions are answered from your own approved documents.

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Lost context

When a person is needed, the caller's request and transcript arrive with the callback ticket.

How it works

From sign-up to first call in five steps

Tell us about your business.

Set its purpose, language and style.

Add trusted answers.

Upload FAQs and approved documents.

Choose a voice and test.

Review real conversations before launch.

Connect customers.

Deploy to a supported phone route, your site or app.

See what happened.

Monitor enquiries, escalations and usage.

See the full walkthrough

Local language at the center

Built for Setswana and English — including the mix.

Callers can choose a language, switch mid-call, or mix both the way people really speak. Languages go into production only after quality tests with native speakers.

  • Pronunciation lists for place names like Mogoditshane and Mahalapye
  • Pula amounts, +267 numbers and local dates spoken naturally
  • Native-speaker review of every greeting and policy line
Caller · Setswana
Dumela, ke batla go itse dioura tsa lona tsa Labotlhano.
Agent · Setswana
Dumela! Ka Labotlhano re bula ka 08:00 go fitlha ka 18:00.
Caller · switches to English
And on Saturday?
Agent · English
On Saturday we're open 08:00 to 14:00.
Why teams choose Leseding

Accurate over confident. Human when it matters.

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A business-specific assistant

Train from your policies, pricing and FAQ. Update with a controlled draft → test → publish process.

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Human support when necessary

Escalate difficult enquiries using an approved transfer or callback workflow. No false promises.

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Visibility for teams

Review outcomes, issues, usage and cost from a secure dashboard. Export what you're allowed to.

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Your data stays yours

Every business is isolated. Recording and retention are off or short by default and under your control.

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Safe changes

Every published version is kept. Calls in progress stay on their version; roll back in one click.

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Clear, local pricing

Billed in Botswana pula with usage you can see per call. Estimates are always labelled as estimates.

Pricing

Start with a pilot. Pay for what you use.

Pilot

Free trial

Browser voice testing for your first agent.

Start a pilot

Monthly

Talk to us

Platform fee plus usage, invoices and support terms.

See plans
FAQ

Questions businesses ask

Can I get a Botswana phone number straight away?

Not instantly. Phone lines are activated after carrier and business verification. Many businesses start by forwarding their existing number, or with the web voice widget while the line is approved.

How good is the Setswana?

We publish a language for production only after it passes quality tests with native speakers. You test your own agent before any customer hears it, and you can review every conversation.

What happens when the agent doesn't know the answer?

It says so, rather than guessing. It can create a callback ticket or transfer to a number you choose, and it never promises a specific callback time unless you configure one.

Are calls recorded?

Only if you turn recording on. Retention is configurable, callers are told when recording is active, and you can export or delete your data.

Can the agent make payments or change accounts?

Not by itself. Sensitive actions go through approved integrations with verification, or are passed to your staff.

Give your customers an answer, any time they call.

Set up your first agent in minutes and test it in your browser before anyone else hears it.